About AGI

Frequently Asked Questions

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 GDPR Compliance & Privacy Policy

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1. How does AGI ensure GDPR compliance?

AGI adheres to GDPR by implementing robust data protection measures, including end-to-end encryption, secure password management, and regular reviews of data handling practices.

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2. What is AGI’s privacy policy?

AGI collects only necessary data and secures it through advanced encryption and access controls. Detailed information is available in our full privacy policy. View our privacy policies here Blackshield | General Privacy Policy

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3. Do you have a data processing agreeement?

Yes, you can request access here

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 Bitwarden – Open-Source Password Manager

 

4. What is Bitwarden?

Bitwarden is an open-source password manager that securely stores your credentials in an encrypted vault accessible across devices.

 

5. Why choose Bitwarden over other password managers?

Bitwarden’s open-source nature allows for transparency and community vetting, offering enterprise-grade security without vendor lock-in.  

 

6. How secure is Bitwarden?

It employs AES-256 encryption, salted hashing, and end-to-end encryption, ensuring your data remains secure even if servers are compromised.

 

7. Can teams use Bitwarden?

Yes, Bitwarden offers Teams and Enterprise plans with features like user access management, group vaults, and audit logs.

 

8. What if I lose access to Bitwarden?

You can use encrypted local vault backups, emergency access, and secure export options to regain access to your data.

 

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 Proton – Privacy-First Email and Cloud Tools

 

9. What is ProtonMail?

ProtonMail is a secure, encrypted email service based in Switzerland, offering privacy-focused tools without ads.

 

10. How secure is ProtonMail?

It provides end-to-end encryption and zero-access architecture, ensuring even Proton cannot read your messages.

 

11. Can I use my domain with ProtonMail?

Yes, ProtonMail allows custom domain setup for professional use.

 

12. Does Proton integrate with other tools?

While prioritizing privacy, Proton offers features like IMAP/SMTP Bridge and mobile apps for secure access.

 

13. Who should use Proton?

It’s ideal for professionals, legal/finance teams, activists, or any business valuing data privacMy.

Misson Blackshield our proprietary Software Designed with Proton and Bitwarden 

 

14: What is the core operational objective of integrating Proton and Bitwarden into Mission Blackshield?

 

A: The primary goal is to establish a secure, zero-trust environment that safeguards sensitive communications, credentials, and infrastructure control mechanisms. This integration aims to protect against unauthorized access and ensure data integrity across all operations.

 

15: Which types of sensitive data or operations are we shielding—communications, credentials, infrastructure control, whistleblower protection?

 

A: The system is designed to protect encrypted communications, confidential credentials, infrastructure control data, and whistleblower information, ensuring comprehensive security coverage.

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16: Which Proton services (Mail, Drive, VPN, Calendar, Pass, Sentinel) are being deployed under Blackshield?

 

A: Mission Blackshield utilizes Proton Mail for encrypted email communications, Proton Drive for secure file storage, Proton VPN for anonymized internet access, Proton Calendar for private scheduling, Proton Pass for password management, and Proton Sentinel for AI-driven threat detection.

 

17: Are we routing all external communications (client, partner, ops) through ProtonMail aliases?

 

A: Yes, all external communications, including those with clients, partners, and operational teams, are routed through Proton Mail aliases to maintain confidentiality and prevent unauthorized access.

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18: Should Proton Sentinel be used for AI-driven threat detection across all Blackshield-connected accounts?

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A: Absolutely. Proton Sentinel is employed for AI-driven threat detection across all Blackshield-connected accounts. It provides enhanced security by monitoring for suspicious activities and potential breaches.

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19: How are we structuring vault access? (e.g., hierarchy: Core Command, Ops Agents, Interns)

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A: Bitwarden vaults are organized using collections and groups to reflect organizational hierarchy. For instance, ‘Core Command’ has access to all collections, ‘Ops Agents’ have access to operational credentials, and ‘Interns’ have limited access, ensuring role-based access control.

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20: What are the zero-trust fallback procedures if Bitwarden access is lost or compromised?

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A: In the event of access loss or compromise, Bitwarden’s zero-trust architecture ensures that all users and devices are treated as potential threats until verified. Emergency access protocols are in place, including the use of trusted emergency contacts and secure recovery methods.  

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21: Are we using Bitwarden Send to share credentials or data externally? Under what rules?

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A: Yes, Bitwarden Send is utilized to securely share credentials or data externally. Each ‘Send’ is a secure, ephemeral link with configurable access limits and expiration settings, ensuring controlled and temporary access to sensitive information.

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22: How are Proton and Bitwarden integrated with our AI Co-Pilot or automation stack?

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A: Proton and Bitwarden are integrated with the AI Co-Pilot system, enabling automated workflows such as credential provisioning, access logging, and threat detection alerts, enhancing operational efficiency and security.

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23: What workflows must trigger Bitwarden credential access or rotation, and how should it be logged?

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A: Specific workflows, such as onboarding new team members or initiating sensitive projects, trigger Bitwarden credential access or rotation. These actions are logged and monitored to maintain security compliance.

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44: Should all Proton communications and Bitwarden access logs feed into a central security dashboard (internal SOC)?

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A: Yes, all Proton communications and Bitwarden access logs are aggregated into a central Security Operations Center (SOC) dashboard, providing real-time monitoring and incident response capabilities.

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25: What is the Blackshield fallback playbook if Proton or Bitwarden access is lost?

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A: In case of Proton or Bitwarden access loss, predefined emergency protocols are activated. These include the use of backup communication channels, offline access to critical data, and engagement of emergency contacts to restore access securely.

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26: Is there an offline vault backup or escape hatch via hardware or printed OTPs?

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A: An offline vault backup system is maintained, including encrypted local copies and hardware tokens, ensuring that critical data remains accessible during system outages or breaches.

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27: Which actors are we defending against? (e.g., government-level surveillance, insider threats, supply chain compromises)

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A: The security framework is designed to protect against various threat actors, including government-level surveillance, insider threats, and supply chain compromises, ensuring robust defense mechanisms are in place.

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28: Are Proton and Bitwarden part of a broader compartmentalization strategy for plausible deniability?

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A: Yes, Proton and Bitwarden are integral to a broader compartmentalization strategy, where access to sensitive information is strictly controlled and segmented, providing plausible deniability and minimizing the risk of widespread data exposure.

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 AG Intermediaries + Tenstorrent Partnership

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29. What is Tenstorrent, and why partner with them?

Tenstorrent is an AI hardware company specializing in high-performance, scalable chips designed for AI workloads. AG Intermediaries partnered with them to provide advanced computing solutions to businesses.  

 

30. Which industries benefit from Tenstorrent’s hardware?

Industries like AI research, machine learning startups, gaming studios, and high-performance computing environments benefit from Tenstorrent’s solutions.

 

31. How does Tenstorrent differ from Nvidia, AMD, or Intel?

Tenstorrent focuses on AI and general-purpose compute, offering lower energy costs, an open developer stack, and modular scalability.

 

32. What’s included when purchasing Tenstorrent hardware through AG Intermediaries?

Purchases include custom advisory, AI automation integration, optional training workshops, and partner pricing tiers.

 

33. Do you offer developer support or integration services?

Yes, services include deployment planning, compatibility audits, AI workflow design, and team training.

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34. Can gaming studios use this hardware for real-time rendering or NPC AI?

Absolutely, it’s suitable for large-world games, AI-driven NPCs, and real-time procedural environments.

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35. Do you provide discounts for MSPs or agencies?

Yes, partner-tier discounts, white-label options, and revenue share models are available.

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36. What’s the difference between Wormhole, Blackhole, and other Tenstorrent chips?

• Wormhole: Modular inference engine for edge AI.

• Blackhole: High-throughput compute for model training.

• Grayskull: Power-efficient core for general LLM workloads.

• TT LoudBox / QuietBox: Integrated deployment boxes for plug-and-play setups.

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37. How do I get started?

You can book a discovery call, request a spec sheet, or start with a 7-day automation pilot.

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38. Do you offer support outside the UK?

Yes, support is available across Europe, South America, and North America, with custom deployment options.

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 KrispCall – Business Cloud Telephony

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39. What is KrispCall?

KrispCall is a cloud phone system offering features like virtual numbers, bulk SMS, IVR, call recording, and CRM integration for modern business communication.

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40. Is KrispCall secure?

Yes, We are working to develop an  end-to-end encryption and secure API protocols, with admin-level access controls.

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41. Do I need new hardware to use KrispCall?

No, it works on any device—desktop, mobile, or tablet.

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42. Can I integrate KrispCall with my CRM or automation tools?

Yes, it supports integrations with CRMs like HubSpot, Pipedrive, and tools like Zapier.

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43. How is KrispCall priced?

Plans are scalable and affordable, with optional add-ons for features like bulk SMS and power dialers.

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 VaultFam™: Cybersecurity Education Through Animation

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44. What is VaultFam™?

VaultFam™ is an animated series aimed at educating audiences about cybersecurity and digital safety through engaging storytelling.

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45. Who is the target audience for VaultFam™?

It’s suitable for individuals, families, and organizations seeking to enhance their understanding of cybersecurity.

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46. How can I access VaultFam™ episodes?

Episodes are available on our official YouTube channel.

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47. What topics does VaultFam™ cover?

Topics include phishing scams, strong passwords, protecting personal information, secure communication tools, and digital hygiene best practices.

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48. How does VaultFam™ align with AGI’s security initiatives?

VaultFam supports AGI’s commitment to digital security by promoting awareness and understanding of secure communication tools and practices.

 

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Meet the Team

Anton Green
Founder & Field Strategist
The architect behind the operation. Anton leads with precision, blending high-level market strategy with ground-floor execution. From negotiating tech alliances to activating black box automation, he’s the reason AG Intermediaries stays three moves ahead. Always watching. Always adapting.

Harold Brown
AI Intelligence Officer
Codename: Barca. A ruthless logic engine with multilingual capabilities and a strategic mind trained on thousands of operational playbooks. Harold handles mission briefs, decision support, and live analysis during ops. If you hear him speak—it’s already too late for your competitors.

Jennifer McLoughlin
Operations & Logistics Commander
Jennifer ensures every moving part in the machine runs without a glitch. With a sharp mind for systems and timelines, she’s the reason the team hits targets on time and under budget. No file goes unchecked. No mission gets delayed.

James Hargreaves
Business Development Operative
James is our frontline connector — decoding opportunity, initiating high-stakes partnerships, and pushing the agency into new markets. Equipped with a sharp pitch and battlefield calm, he thrives where deals are made under pressure. When James calls, doors open.

Leewei Hernandez
Account Management Specialist
Leewei is the handler. Clients trust her to guide them through every phase of the mission—onboarding, execution, and support. With calm precision and sharp recall, she maintains operational integrity while making the complex feel simple.

Lew Xian Gang
Automation & Systems Architect
Lew builds the internal war machine. From CRM logic to email sequences and back-end automations, he engineers the workflows that run 24/7 behind the curtain. Always optimizing, never sleeping—he’s the reason this agency feels frictionless.